Salv incident

Issues with Network & DNS connections

Minor Resolved View vendor source →

Salv experienced a minor incident on September 16, 2024 affecting app.salv.com and demo.salv.com, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 06:35 AM UTC
Resolved
Sep 16, 2024, 07:12 AM UTC
Duration
37m
Detected by Pingoru
Sep 16, 2024, 06:35 AM UTC

Affected components

app.salv.comdemo.salv.com

Update timeline

  1. investigating Sep 16, 2024, 06:35 AM UTC

    Our DNS provider is experiencing service/network issues. We are looking into alternative solutions to resolve issue on our side. Public API-s are not affected.

  2. monitoring Sep 16, 2024, 06:53 AM UTC

    We have implemented a fix that should resolve the ongoing issue. Our team will continue to closely monitor the situation to ensure the system is functioning as expected.

  3. resolved Sep 16, 2024, 07:12 AM UTC

    No new issues have arisen during our monitoring, and we are concluding this incident as resolved. We will follow up with a detailed incident report shortly.