Salestio incident

Data Processing Delays - Marketplace Events Affected

Minor Resolved View vendor source →

Salestio experienced a minor incident on September 28, 2026 affecting Event processing, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 02:35 AM UTC
Resolved
Sep 28, 2026, 03:53 AM UTC
Duration
1h 18m
Detected by Pingoru
Sep 28, 2026, 02:35 AM UTC

Affected components

Event processing

Update timeline

  1. investigating Sep 28, 2026, 02:35 AM UTC

    Our data processing infrastructure is running behind which is causing delay in processing background jobs related to marketplace services (send and updating products details, importing orders, user registrations). No data has been lost and the system should be caught up shortly.

  2. resolved Sep 28, 2026, 03:53 AM UTC

    This incident has been resolved.