Salestio incident

Data Processing Delays - Marketplace Events Affected

Minor Resolved View vendor source →

Salestio experienced a minor incident on October 3, 2026 affecting Event processing, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2026, 07:05 AM UTC
Resolved
Oct 03, 2026, 07:50 AM UTC
Duration
45m
Detected by Pingoru
Oct 03, 2026, 07:05 AM UTC

Affected components

Event processing

Update timeline

  1. investigating Oct 03, 2026, 07:05 AM UTC

    Our data processing infrastructure is running behind which is causing delay in processing background jobs related to marketplace services (send and updating products details, importing orders, user registrations). No data has been lost and the system should be caught up shortly.

  2. resolved Oct 03, 2026, 07:50 AM UTC

    This incident has been resolved.