Salestio incident

Data Processing Delays - Marketplace Events Affected

Minor Resolved View vendor source →

Salestio experienced a minor incident on October 18, 2026 affecting Event processing, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 07:19 AM UTC
Resolved
Oct 18, 2026, 07:30 AM UTC
Duration
10m
Detected by Pingoru
Oct 18, 2026, 07:19 AM UTC

Affected components

Event processing

Update timeline

  1. investigating Oct 18, 2026, 07:19 AM UTC

    Our data processing infrastructure is running behind which is causing delay in processing background jobs related to marketplace services (send and updating products details, importing orders, user registrations). No data has been lost and the system should be caught up shortly.

  2. resolved Oct 18, 2026, 07:30 AM UTC

    This incident has been resolved.