SalesRabbit experienced a minor incident on February 7, 2022 affecting Mobile - Android and Public API, lasting 8h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile - AndroidPublic API
Update timeline
- identified Feb 07, 2022, 09:29 PM UTC
We're currently experiencing some issues related to a recent automated database upgrade which changed a setting on our database. We're currently exploring ways to resolve the issue. This only affects our customers on our US servers.
- monitoring Feb 07, 2022, 11:05 PM UTC
We've resolved the core issue and continue to monitor the system. Everything is functional.
- resolved Feb 08, 2022, 06:05 AM UTC
This incident has been resolved.