SalesRabbit experienced a major incident on March 9, 2022 affecting Web App and Mobile - Android, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppMobile - Android
Update timeline
- investigating Mar 09, 2022, 04:21 PM UTC
We are experiencing issues with authentication. It does not appear to impact all users. We'll update with more information as we seek to resolve the problem.
- identified Mar 09, 2022, 04:26 PM UTC
We've identified the issue and are in the process of rolling out a fix.
- resolved Mar 09, 2022, 04:35 PM UTC
We have resolved the issue. A configuration was misapplied and has been reverted.