SalesRabbit incident

Ireland Outage

Major Resolved View vendor source →

SalesRabbit experienced a major incident on July 20, 2022 affecting Web App and Mobile - Android, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2022, 02:03 PM UTC
Resolved
Jul 20, 2022, 04:37 PM UTC
Duration
2h 33m
Detected by Pingoru
Jul 20, 2022, 02:03 PM UTC

Affected components

Web AppMobile - Android

Update timeline

  1. monitoring Jul 20, 2022, 02:03 PM UTC

    We've identified that the problem is with the caching system and we're deploying a fix.

  2. monitoring Jul 20, 2022, 02:07 PM UTC

    The fix appears to be successful. We'll continue to monitor the situation.

  3. resolved Jul 20, 2022, 04:37 PM UTC

    This incident has been resolved.