SalesRabbit incident

Web Outage

Major Resolved View vendor source →

SalesRabbit experienced a major incident on September 2, 2022 affecting Web App and Web App, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2022, 03:03 PM UTC
Resolved
Sep 02, 2022, 04:30 PM UTC
Duration
1h 27m
Detected by Pingoru
Sep 02, 2022, 03:03 PM UTC

Affected components

Web AppWeb App

Update timeline

  1. identified Sep 02, 2022, 03:03 PM UTC

    We've identified an issue with the web portal. We're working towards a fix.

  2. monitoring Sep 02, 2022, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2022, 04:30 PM UTC

    The issue was caused by an automated process that removed part of our web assets. We’ve instituted processes to prevent this from happening again.