SalesRabbit incident

Database Performance in Ireland

Major Resolved View vendor source →

SalesRabbit experienced a major incident on September 30, 2022 affecting Web App and Mobile - Android and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2022, 03:59 PM UTC
Resolved
Sep 30, 2022, 07:15 PM UTC
Duration
3h 15m
Detected by Pingoru
Sep 30, 2022, 03:59 PM UTC

Affected components

Web AppMobile - AndroidPublic API

Update timeline

  1. identified Sep 30, 2022, 03:59 PM UTC

    We have identified an issue with our Ireland environment. We're rolling out a fix now.

  2. monitoring Sep 30, 2022, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2022, 07:15 PM UTC

    This incident has been resolved.