SalesRabbit experienced a major incident on May 4, 2024, lasting 33m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 04, 2024, 03:58 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 04, 2024, 04:31 PM UTC
Due to a recent security incident at Dropbox, we changed the API keys for the service. Unfortunately, we missed a critical component. We have resolved the configuration issue, and all services are working as expected. More information can be found here: https://sign.dropbox.com/blog/a-recent-security-incident-involving-dropbox-sign