SalesIntel incident

Slowness across SalesIntel platform and applications

Minor Resolved View vendor source →

SalesIntel experienced a minor incident on June 1, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 02:21 PM UTC
Resolved
Jun 01, 2023, 02:21 PM UTC
Duration
—
Detected by Pingoru
Jun 01, 2023, 02:21 PM UTC

Update timeline

  1. resolved Jun 01, 2023, 02:21 PM UTC

    Type: Incident Duration: 3 hours and 42 minutes Affected Components: APIs, Salesforce Managed Package, Portal/Web Application, RevDriver Jun 1, 14:21:11 GMT+0 - Investigating - We are currently investigating increased latency across our platform, leading to slowness (or failures) in loading resources or search activity. Our teams are looking into it at high priority. Jun 1, 15:05:54 GMT+0 - Investigating - We are still investigating this issue, but have scaled up services to assist with mitigation. Jun 1, 16:32:38 GMT+0 - Monitoring - After scaling up our systems, performance has stabilized, but we are monitoring closely, and working to identify and resolve the root cause. Jun 1, 18:03:10 GMT+0 - Resolved - This incident has been resolved and systems are stable. Our engineers will continue to monitor and evaluate improvements to support reliability.