SalesIntel incident

Slowness across SalesIntel platform and applications

Minor Resolved View vendor source →

SalesIntel experienced a minor incident on November 28, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 03:30 PM UTC
Resolved
Nov 28, 2023, 03:30 PM UTC
Duration
—
Detected by Pingoru
Nov 28, 2023, 03:30 PM UTC

Update timeline

  1. resolved Nov 28, 2023, 03:30 PM UTC

    Type: Incident Duration: 6 hours and 18 minutes Affected Components: APIs, Salesforce Managed Package, Portal/Web Application, RevDriver Nov 28, 15:30:00 GMT+0 - Investigating - We are currently investigating increased latency across our platform, leading to slowness (or failures) in logging in, loading application resources, or searching. Our teams are looking into it at high priority. We are scaling up our systems to help mitigate the impact. Nov 28, 21:48:18 GMT+0 - Resolved - This incident has been resolved. Nov 28, 16:37:47 GMT+0 - Identified - Application performance has stabilized and we have identified the issue. Our team is continuing to remedy the underlying issue. Nov 28, 18:12:48 GMT+0 - Monitoring - We continue to monitor platform health. Performance has returned to usual.