SalesIntel incident

Search experience running slowly

Minor Resolved View vendor source →

SalesIntel experienced a minor incident on April 3, 2023, lasting 7h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2023, 12:00 PM UTC
Resolved
Apr 03, 2023, 07:42 PM UTC
Duration
7h 42m
Detected by Pingoru
Apr 03, 2023, 12:00 PM UTC

Update timeline

  1. identified Apr 03, 2023, 12:00 PM UTC

    As a result of this weekend's infrastructure upgrades, some search activity is still running slowly. While we continue to tune and scale our systems, please be aware that searches may take a quite a bit more time than usual; some searches may not finish or may error out..

  2. monitoring Apr 03, 2023, 04:16 PM UTC

    We've made adjustments and are seeing significant improvements in search performance. We will be monitoring this fix..

  3. resolved Apr 03, 2023, 07:42 PM UTC

    This incident has been resolved. Thank you for your patience..