SalesIntel incident

Slowness across SalesIntel platform and applications

Minor Resolved View vendor source →

SalesIntel experienced a minor incident on June 1, 2023, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 02:21 PM UTC
Resolved
Jun 01, 2023, 06:03 PM UTC
Duration
3h 41m
Detected by Pingoru
Jun 01, 2023, 02:21 PM UTC

Update timeline

  1. investigating Jun 01, 2023, 02:21 PM UTC

    We are currently investigating increased latency across our platform, leading to slowness (or failures) in loading resources or search activity. Our teams are looking into it at high priority..

  2. investigating Jun 01, 2023, 03:05 PM UTC

    We are still investigating this issue, but have scaled up services to assist with mitigation..

  3. monitoring Jun 01, 2023, 04:32 PM UTC

    After scaling up our systems, performance has stabilized, but we are monitoring closely, and working to identify and resolve the root cause..

  4. resolved Jun 01, 2023, 06:03 PM UTC

    This incident has been resolved and systems are stable. Our engineers will continue to monitor and evaluate improvements to support reliability..