SalesIntel incident

Slowness across SalesIntel platform and applications

Minor Resolved View vendor source →

SalesIntel experienced a minor incident on November 28, 2023, lasting 6h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 03:30 PM UTC
Resolved
Nov 28, 2023, 09:48 PM UTC
Duration
6h 18m
Detected by Pingoru
Nov 28, 2023, 03:30 PM UTC

Update timeline

  1. investigating Nov 28, 2023, 03:30 PM UTC

    We are currently investigating increased latency across our platform, leading to slowness (or failures) in logging in, loading application resources, or searching. Our teams are looking into it at high priority. We are scaling up our systems to help mitigate the impact..

  2. identified Nov 28, 2023, 04:37 PM UTC

    Application performance has stabilized and we have identified the issue. Our team is continuing to remedy the underlying issue..

  3. monitoring Nov 28, 2023, 06:12 PM UTC

    We continue to monitor platform health. Performance has returned to usual..

  4. resolved Nov 28, 2023, 09:48 PM UTC

    This incident has been resolved..