SalesIntel incident

Intermittent latency and access issues across the SalesIntel platform

Minor Resolved View vendor source →

SalesIntel experienced a minor incident on May 20, 2024, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
May 20, 2024, 03:15 PM UTC
Resolved
May 20, 2024, 08:15 PM UTC
Duration
5h
Detected by Pingoru
May 20, 2024, 03:15 PM UTC

Update timeline

  1. identified May 20, 2024, 03:15 PM UTC

    We are currently experiencing intermittent search latency and access issues across the platform. Some resources may not load entirely and searches may not complete or may be slow to complete. The team has identified the cause and working through the correct plan of action..

  2. monitoring May 20, 2024, 05:05 PM UTC

    The application is currently available to all users. We are monitoring this situation..

  3. resolved May 20, 2024, 08:15 PM UTC

    This issue has been resolved..