Salesforce incident

Following a thorough investigation, we have determined that the scope of impact is narrower than initially thought. This post has been updated to reflect only the regions impacted.

Minor Resolved View vendor source →

Salesforce experienced a minor incident on April 27, 2026 affecting ANYPOINTMANAGEMENTCENTER-CA and ANYPOINTMANAGEMENTCENTER-EU and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 12:18 PM UTC
Resolved
Apr 27, 2026, 01:40 PM UTC
Duration
1h 21m
Detected by Pingoru
Apr 27, 2026, 12:18 PM UTC

Affected components

ANYPOINTMANAGEMENTCENTER-CAANYPOINTMANAGEMENTCENTER-EUANYPOINTMANAGEMENTCENTER-JPANYPOINTMANAGEMENTCENTER-US

Update timeline

  1. identified Apr 27, 2026, 12:18 PM UTC

    Degradation Started: muleSoftFeatureDegradation

  2. monitoring Apr 27, 2026, 12:56 PM UTC

    Customers using Runtime Manager may be unable to load the Applications list in the Runtime Manager UI, or receive errors when calling the Applications Application Programming Interface (API) directly (/armui/api/v2/applications). Users can't view or manage deployed applications. Refreshing the page may reload the Applications list successfully; the UI auto-refresh may also surface data. Other Runtime Manager functions aren't affected. We're actively working on resolving the issue. We'll provide an update when additional information becomes available.

  3. monitoring Apr 27, 2026, 01:25 PM UTC

    Following a thorough investigation, we have determined that the scope of impact is narrower than initially thought. This post has been updated to reflect only the regions impacted. We apologize if this caused any inconvenience.