Salesforce incident

Currently customers cannot send transactional emails when using Marketing Cloud Next using the custom automation events or Activation trigger flows. All standard DMOs will not be impacted.

Minor Resolved View vendor source →

Salesforce experienced a minor incident on July 7, 2026 affecting AUS24S and AUS62 and 1 more component, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 09:39 PM UTC
Resolved
Jul 08, 2026, 03:39 AM UTC
Duration
5h 59m
Detected by Pingoru
Jul 07, 2026, 09:39 PM UTC

Affected components

AUS24SAUS62AUS72AUS76AUS84AUS90CHE26SCHE2SCHE6DEU84

Update timeline

  1. identified Jul 07, 2026, 09:39 PM UTC

    Degradation Started: featurePerfDegradation

  2. monitoring Jul 07, 2026, 09:40 PM UTC

    Currently customers cannot send transactional emails when using Marketing Cloud Next using the custom automation events or Activation trigger flows. All standard DMOs will not be impacted.