Salesforce incident
We have deployed a fix to prevent new Data Cloud and Marketing Cloud CRM Connector Streams containing date-time and date-only field types from being affected by this issue. We continue to assess strea
Salesforce is currently experiencing a minor incident affecting CAN20S and CAN26 and 1 more component, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Jun 19, 2026, 12:00 AM UTC
Degradation Started: featureServiceDisruption
- monitoring Jun 19, 2026, 12:01 AM UTC
We're investigating a feature disruption issue impacting our Data Cloud and Marketing Cloud customers. When deploying a stream, some users are encountering an error and are unable to complete this action. We're trying to reproduce the issue as an initial resolution step to support ongoing troubleshooting. We are also reviewing any recent changes that may be contributing to the issue while also looking into the full scope of the impact. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Jun 19, 2026, 12:39 AM UTC
We believe we've identified the trigger of the issue impacting Data Cloud and Marketing Cloud streams. A recent code change incorrectly affects the handling of date-time and date-only fields, preventing new streams containing these field types from deploying successfully. We're developing a fix and it's currently in testing. Once validated, we will deploy this to all impacted instances. We also continue to assess the full scope of impact. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Jun 19, 2026, 01:50 AM UTC
After further investigation, we narrowed the scope of impacted instances and confirmed that some instances are no longer considered impacted. We will exclude those instances from future communications. We apologize for any confusion this may have caused.
- monitoring Jun 19, 2026, 01:56 AM UTC
We have deployed a fix to prevent new Data Cloud and Marketing Cloud CRM Connector Streams containing date-time and date-only field types from being affected by this issue. We continue to assess streams that were created during the impact window, and our teams are actively working to restore those affected streams. We'll provide an update in 60 minutes or sooner if additional information becomes available.