Salesforce incident
We’re investigating an issue impacting multiple sandbox instances, where some customers may experience difficulties accessing some files uploaded to long-term file storage. We’ve identified this is li
Salesforce is currently experiencing a minor incident affecting CS316 and CS317 and 1 more component, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Jun 18, 2026, 08:53 PM UTC
Degradation Started: featurePerfDegradation
- monitoring Jun 18, 2026, 09:10 PM UTC
We’re investigating an issue impacting multiple sandbox instances, where some customers may experience difficulties accessing some files uploaded to long-term file storage. We’ve identified this is linked to an issue with our third-party infrastructure provider, and they’re actively working to restore their services. Our team remains fully engaged and is collaborating closely with the vendor to restore the services as quickly as possible. We're actively monitoring the recovery and will share the next update as soon as new information is available