Salesforce incident
We've identified a source of excessive service usage and have taken steps to address this. We're monitoring and we'll provide an update in 30 minutes or sooner if additional information becomes availa
Salesforce experienced a minor incident on June 11, 2026 affecting DEU100 and DEU102 and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
DEU100DEU102DEU104SDEU106DEU108DEU10SDEU110DEU112DEU114SDEU116S
Update timeline
- identified Jun 11, 2026, 02:30 PM UTC
Degradation Started: featureServiceDisruption
- monitoring Jun 11, 2026, 02:31 PM UTC
We're aware of an issue affecting agents using Messaging in our Core service. As a result, agents are unable to close active Messaging sessions from the UI. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Jun 11, 2026, 02:35 PM UTC
We've identified a source of excessive service usage and have taken steps to address this. We're monitoring and we'll provide an update in 30 minutes or sooner if additional information becomes available.