Salesforce incident

We noted an issue impacting Salesforce Field Services (SFS) Mobile on multiple instances. SFS Mobile customers who have the performance priming feature enabled may observe failures when using the sync

Major Resolved View vendor source →

Salesforce experienced a major incident on June 10, 2026 affecting GBR76 and USA324, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 10:39 PM UTC
Resolved
Jun 10, 2026, 11:09 PM UTC
Duration
30m
Detected by Pingoru
Jun 10, 2026, 10:39 PM UTC

Affected components

GBR76USA324

Update timeline

  1. identified Jun 10, 2026, 10:39 PM UTC

    Disruption Started: FieldServiceMobileFeatureDisruption

  2. monitoring Jun 10, 2026, 10:39 PM UTC

    We noted an issue impacting Salesforce Field Services (SFS) Mobile on multiple instances. SFS Mobile customers who have the performance priming feature enabled may observe failures when using the syncing feature within the SFS Mobile application. We’ve identified the technical trigger as a recent deployment, and are performing rollbacks as our primary solution. We’ll provide an update in 30 minutes or sooner as additional information becomes available.