Salesforce incident

We've completed redeploying the affected services with a renewed certificate to the US, and impacted services there are now beginning to recover.

Salesforce is currently experiencing a minor incident affecting ANYPOINTMANAGEMENTCENTER-EU and ANYPOINTMANAGEMENTCENTER-US, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 05, 2026, 12:34 PM UTC
Resolved
Ongoing
Duration
● 2h 56m
Detected by Pingoru
Jun 05, 2026, 12:34 PM UTC

Affected components

ANYPOINTMANAGEMENTCENTER-EUANYPOINTMANAGEMENTCENTER-US

Update timeline

  1. identified Jun 05, 2026, 12:34 PM UTC

    Degradation Started: muleSoftFeatureDegradation

  2. monitoring Jun 05, 2026, 12:38 PM UTC

    We're aware of an issue impacting Anypoint Monitoring and Runtime Manager. Customers can't view metric panels in the Anypoint Monitoring dashboard in the US and EU, and US customers can't see their applications in Runtime Manager. As a partial workaround for monitoring metrics, customers can use Anypoint Monitoring Insights. We're investigating a connectivity issue as the likely cause and our teams are actively working toward resolution. We'll provide an update in 60 minutes or sooner if additional information becomes available.

  3. monitoring Jun 05, 2026, 12:51 PM UTC

    In addition to previous guidance for monitoring, as a partial workaround for Runtime Manager, customers can use Anypoint Insights to search for their application and access it via the Manage Application link. We're continuing to work towards resolution and will provide an update in 60 minutes or sooner if additional information becomes available.

  4. monitoring Jun 05, 2026, 01:50 PM UTC

    Investigations have highlighted that a recently expired certificate may be the trigger and we're exploring this further. We'll provide an update in 60 minutes or sooner if additional information becomes available.

  5. monitoring Jun 05, 2026, 02:21 PM UTC

    We've confirmed the expired certificate as the trigger. At 14:09 UTC, we began redeploying the affected services with a renewed certificate. Impacted EU services are now beginning to recover. We're deploying the fix to the US shortly. We'll provide an update in 60 minutes or sooner if additional information becomes available.

  6. monitoring Jun 05, 2026, 02:53 PM UTC

    We've completed redeploying the affected services with a renewed certificate to the US, and impacted services there are now beginning to recover. We'll provide an update in 60 minutes or sooner if additional information becomes available.