Salesforce incident
Work continues on restarting backend services on the affected instances. In parallel we are also assessing potential impacts on other instances, as well as further remediation actions.
Salesforce is currently experiencing a minor incident affecting JPN140 and JPN4S, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Jun 03, 2026, 03:13 AM UTC
Degradation Started: performanceDegradation
- monitoring Jun 03, 2026, 05:38 AM UTC
We are investigating a performance degradation where a subset of users may experience slow console performance. We have identified the cause and are actively working to restore full service. We're currently restarting backend services on the affected instances to resolve the issue. Please note that the scope of impact has expanded, and we're monitoring additional instances showing similar symptoms. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- monitoring Jun 03, 2026, 06:00 AM UTC
Work continues on restarting backend services on the affected instances. In parallel we are also assessing potential impacts on other instances, as well as further remediation actions. We'll provide an update in 30 minutes or sooner if additional information becomes available.