Salesforce incident

We continue to investigate the issue impacting Apex test executions in some sandbox environments.

Salesforce is currently experiencing a minor incident affecting AUS20S and DEU8S and 1 more component, which began 55 min ago. The vendor's full update timeline is below.

Started
May 21, 2026, 04:11 PM UTC
Resolved
Ongoing
Duration
● 55m
Detected by Pingoru
May 21, 2026, 04:11 PM UTC

Affected components

AUS20SDEU8SFRA2SGBR90SGBR92SITA4SSWE120SSWE30SSWE88SUSA28S

Update timeline

  1. identified May 21, 2026, 04:11 PM UTC

    Degradation Started: performanceDegradation

  2. monitoring May 21, 2026, 04:11 PM UTC

    At 07:00 UTC, we noted a performance degradation impacting Apex test executions in some sandbox environments. At this time, some customers using SOQL queries with filters on External ID fields may experience test class failures due to no rows being returned during test execution. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

  3. monitoring May 21, 2026, 04:54 PM UTC

    We continue to investigate the issue impacting Apex test executions in some sandbox environments. Our engineering teams have identified a technical trigger and have developed a potential fix, which is currently undergoing validations. Once complete, we'll perform an expedited deployment to all impacted instances. We will provide an update in 30 minutes or sooner if additional information becomes available.