Salesforce incident
On further analysis, we've narrowed the issue down to a network routing and connectivity problem within the underlying infrastructure. We have teams focused on this component and continue to work clos
Salesforce experienced a minor incident on May 8, 2026 affecting ANYPOINTMQ-US, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 08, 2026, 05:53 AM UTC
Degradation Started: muleSoftPerformanceDegradation
- monitoring May 08, 2026, 05:59 AM UTC
We're aware of a performance degradation impacting Anypoint MQ services. A subset of customers may experience errors when their applications attempt to interact with the message queue. We're actively working to restore full service. We'll provide an update in 60 minutes or sooner if additional information becomes available.
- monitoring May 08, 2026, 06:31 AM UTC
We have restored service for the related telemetry and ingestion functionality; however, some customers may still see connection loss errors when their applications interact with the message queue. We're investigating the remaining connectivity issues, and working with our third-party infrastructure providers to isolate the cause and restore full service. We'll provide another update in 60 minutes or sooner if additional information becomes available.
- monitoring May 08, 2026, 06:53 AM UTC
On further analysis, we've narrowed the issue down to a network routing and connectivity problem within the underlying infrastructure. We have teams focused on this component and continue to work closely with our third-party infrastructure providers to isolate the trigger and restore full service. We'll provide another update in 60 minutes or sooner if additional information becomes available.