Salesforce incident

We're aware of an issue impacting agent metadata services resulting in a subset of customers experiencing issues retrieving or deploying agent metadata.

Minor Resolved View vendor source →

Salesforce experienced a minor incident on May 8, 2026 affecting ARE2S and ARE4S and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 01:50 AM UTC
Resolved
May 08, 2026, 03:33 AM UTC
Duration
1h 43m
Detected by Pingoru
May 08, 2026, 01:50 AM UTC

Affected components

ARE2SARE4SAUS14SAUS16SAUS18SAUS20SAUS22SAUS24SAUS26SAUS28SAUS2SAUS36SAUS38SAUS4SAUS6SAUS80SBRA2SBRA4SBRA54SBRA6SBRA8SCAN20SCAN2SCAN4SCAN6SCAN70SCAN86SCAN8SCHE18CHE26SCHE28CHE2SCHE30CHE6CS236CS237CS238CS239CS240CS241CS242CS243CS244CS245CS246CS247CS248CS249CS250CS251CS252CS253CS254CS255CS256CS257CS258CS259CS260CS261CS262CS263CS264CS265CS266CS267CS268CS269CS270CS271CS272CS273CS274CS275CS276CS277CS278CS279CS280CS281CS282CS283CS316CS317CS318CS319CS320CS321CS328CS329CS330CS331CS333CS334CS335CS336CS337CS338CS339CS341CS342CS343CS344CS345DEU100DEU104SDEU106DEU108DEU10SDEU110DEU112DEU114SDEU116SDEU120DEU122DEU128DEU12SDEU130DEU132DEU146SDEU14SDEU150SDEU152DEU16SDEU20SDEU2SDEU36DEU38DEU46DEU48SDEU4SDEU50SDEU52DEU56DEU60DEU62SDEU66DEU6SDEU70DEU72DEU74DEU76DEU78DEU84DEU8SDEU90DEU94EU51EU55FRA12SFRA24SFRA2SFRA32FRA34FRA36FRA42FRA44FRA48FRA4SFRA50FRA52FRA54FRA56FRA62FRA64FRA6SFRA70FRA74FRA80FRA84FRA86FRA8SFRA90FRA96SFRA98SGBR106SGBR108SGBR110SGBR116GBR120GBR122GBR136SGBR138SGBR140GBR142GBR2SGBR34GBR36GBR40SGBR42SGBR44SGBR46GBR48GBR4SGBR50GBR52GBR54GBR56GBR58GBR60SGBR62SGBR64GBR68GBR70GBR72GBR74GBR76GBR78GBR80GBR82GBR84GBR86GBR90SGBR92SGBR94GBR96IDN2SIDN4SIND10SIND12SIND140SIND142SIND146SIND148SIND14SIND16SIND18SIND20SIND22SIND24SIND26SIND28SIND2SIND3SIND4SIND54SIND6SIND8SISR10ISR12ISR2SISR4SISR6ITA10ITA12ITA14ITA16ITA18ITA22SITA26ITA28ITA2SITA32SITA34ITA36ITA38ITA4SITA52SITA54ITA6ITA8JPN10SJPN12SJPN152SJPN154SJPN172SJPN174SJPN178SJPN180SJPN182SJPN184SJPN18SJPN20SJPN22SJPN24SJPN28SJPN2SJPN4SJPN6SJPN8SKOR2SKOR4SSGP2SSGP4SSGP6SSGP8SSWE10SWE106SWE108SWE112SWE118SWE12SWE120SSWE122SWE124SWE126SWE128SSWE130SSWE132SSWE14SWE16SWE18SWE22SWE24SWE28SSWE2SSWE30SSWE32SWE36SWE38SWE40SWE42SWE44SSWE46SWE48SWE4SSWE50SWE52SWE54SWE56SWE58SWE60SSWE62SWE64SWE66SWE68SWE6SSWE70SWE72SWE74SWE76SWE78SWE8SWE80SWE82SWE84SWE88SSWE90SSWE92SSWE94SSWE96SSWE98USA1000USA1036SUSA1062USA1068SUSA1070SUSA1074SUSA1076SUSA1088SUSA1134SUSA1136SUSA1148SUSA1150SUSA1152SUSA1154SUSA1156SUSA202SUSA20SUSA224SUSA22SUSA240SUSA242SUSA244SUSA248SUSA250SUSA252SUSA254SUSA256SUSA258SUSA260SUSA262SUSA268SUSA270SUSA28SUSA2SUSA30SUSA32SUSA366SUSA3SUSA432SUSA434SUSA446SUSA448SUSA488SUSA490SUSA534SUSA540SUSA542SUSA60SUSA62SUSA654SUSA656SUSA658SUSA660SUSA662SUSA664SUSA666SUSA668SUSA670SUSA672SUSA710SUSA712SUSA748USA750SUSA752SUSA754SUSA756SUSA758SUSA760SUSA762SUSA764SUSA766SUSA768SUSA770SUSA772SUSA774SUSA786SUSA792SUSA804SUSA80SUSA836SUSA870SUSA872SUSA874SUSA880SUSA882SUSA884SUSA886SUSA888SUSA890SUSA892SUSA894SUSA896SUSA898SUSA8SUSA900SUSA902SUSA916SUSA932SUSA934SUSA936SUSA938SUSA940SUSA942SUSA944SUSA948SUSA950SUSA952SUSA954S

Update timeline

  1. identified May 08, 2026, 01:50 AM UTC

    Degradation Started: agentforcePerformanceDegradation

  2. monitoring May 08, 2026, 01:50 AM UTC

    We're aware of an issue impacting agent metadata services resulting in a subset of customers experiencing issues retrieving or deploying agent metadata. The team has identified and validated a fix, and are preparing for deployment to the impacted instances. We'll provide an update in 30 minutes or sooner if additional information becomes available.