We are continuing to work on identifying the cause of the issue, including partnering with our third-party provider to analyze logs to identify the cause of the errors. We’ll provide an update in the

Update timeline

1. identified May 05, 2026, 01:00 AM UTC

   Disruption Started: salesforceDataCloudFeatureDisruption

2. monitoring May 05, 2026, 01:00 AM UTC

   On May 1, 2026 at 15:15 UTC we detected a feature disruption impacting the Data Cloud CRM Connector. Customers may experience data stream jobs failing or getting stuck. We are investigating the issue to identify the cause and remediate the issue. We’ll provide an update in the next 60 minutes or sooner, if additional information becomes available.

3. monitoring May 05, 2026, 01:54 AM UTC

   We are continuing to work on identifying the cause of the issue, including partnering with our third-party provider to analyze logs to identify the cause of the errors. We’ll provide an update in the next 60 minutes or sooner, if additional information becomes available.