Ryver Outage History

Ryver is up right now

Ryver had 6 outages in the last 2 years totaling 30h 48m of downtime — averaging 0.2 incidents per month.

There were 6 Ryver outages since June 27, 2024 totaling 30h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ryver.com

Notice December 9, 2024

Users receiving 503/504 Error messages. Performance slow.

Detected by Pingoru
Dec 09, 2024, 01:50 PM UTC
Resolved
Dec 10, 2024, 11:17 AM UTC
Duration
21h 27m
Affected: Chat Server
Timeline · 4 updates
  1. investigating Dec 09, 2024, 01:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 10, 2024, 12:36 AM UTC

    A fix has been implemented that relieved the stress on the database server. Additionally, we will be adding database indexes to the user notification area to improve alerting and notification receipt. We are continuing to monitor this issue to ensure performance and reliability are maintained. Thank you for your patience!

  3. monitoring Dec 10, 2024, 11:05 AM UTC

    Maintenance is complete. Service has been restored.

  4. resolved Dec 10, 2024, 11:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 6, 2024

Users are receiving a "503 Service Temporarily Unavailable" message

Detected by Pingoru
Dec 06, 2024, 08:53 PM UTC
Resolved
Dec 06, 2024, 10:58 PM UTC
Duration
2h 5m
Affected: Chat Server
Timeline · 5 updates
  1. investigating Dec 06, 2024, 07:36 PM UTC

    We are currently investigating this issue

  2. investigating Dec 06, 2024, 07:48 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 06, 2024, 08:53 PM UTC

    The issue is outstanding. The initial reboot of the database server appeared to resolve but did not fully. We are continuing to investigate.

  4. investigating Dec 06, 2024, 09:01 PM UTC

    We are continuing to investigate this issue.

  5. resolved Dec 06, 2024, 10:58 PM UTC

    The issue has been resolved. We will continue to monitor this issue to ensure the root cause is resolved.

Read the full incident report →

Notice July 23, 2024

Connection spike is causing performance issues. Some users receiving "503 Service Temporarily Unavailable"

Detected by Pingoru
Jul 23, 2024, 07:58 PM UTC
Resolved
Jul 23, 2024, 09:20 PM UTC
Duration
1h 22m
Affected: Chat Server
Timeline · 2 updates
  1. investigating Jul 23, 2024, 07:58 PM UTC

    The Operations Team is researching the root cause.

  2. resolved Jul 23, 2024, 09:20 PM UTC

    Our team is researching the root cause of this issue. Very sorry for the inconvenience!

Read the full incident report →

Notice July 22, 2024

Some users are receiving a "503 Service Temporarily Unavailable" message

Detected by Pingoru
Jul 22, 2024, 07:34 PM UTC
Resolved
Jul 22, 2024, 09:53 PM UTC
Duration
2h 19m
Affected: Chat Server
Timeline · 3 updates
  1. investigating Jul 22, 2024, 07:34 PM UTC

    We are investigating this issue.

  2. monitoring Jul 22, 2024, 08:16 PM UTC

    The performance issue appears to be resolved. We are looking into the cause.

  3. resolved Jul 22, 2024, 09:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 11, 2024

Users receiving error message: 503 Service Temporarily Unavailable.

Detected by Pingoru
Jul 11, 2024, 05:15 PM UTC
Resolved
Jul 11, 2024, 08:23 PM UTC
Duration
3h 8m
Affected: Chat ServerAPI
Timeline · 4 updates
  1. investigating Jul 11, 2024, 05:15 PM UTC

    We are currently investigating the root cause of this issue. The service should reset within 15 minutes.

  2. monitoring Jul 11, 2024, 05:45 PM UTC

    The service has reset and the all sites are functional. We will continue to monitor the situation until we are certain the sites are stable.

  3. monitoring Jul 11, 2024, 05:46 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 11, 2024, 08:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 27, 2024

Ryver is experiencing a "503 Service Temporarily Unavailable" issue

Detected by Pingoru
Jun 27, 2024, 01:55 PM UTC
Resolved
Jun 27, 2024, 02:21 PM UTC
Duration
25m
Affected: Chat ServerAPISignup Site
Timeline · 5 updates
  1. investigating Jun 27, 2024, 01:55 PM UTC

    We are currently investigating the problem

  2. investigating Jun 27, 2024, 02:18 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 27, 2024, 02:19 PM UTC

    The issue has cleared. Very sorry for the inconvenience!

  4. investigating Jun 27, 2024, 02:19 PM UTC

    We are continuing to investigate this issue.

  5. resolved Jun 27, 2024, 02:21 PM UTC

    This incident has been resolved.

Read the full incident report →