Ryver incident

Performance lag and 502 error reports

Minor Resolved View vendor source →

Ryver experienced a minor incident on April 19, 2017, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2017, 07:08 PM UTC
Resolved
Apr 19, 2017, 07:54 PM UTC
Duration
45m
Detected by Pingoru
Apr 19, 2017, 07:08 PM UTC

Update timeline

  1. investigating Apr 19, 2017, 07:08 PM UTC

    We are seeing heavy server load and some difficulty responding to all requests. An investigation is under way for the cause.

  2. monitoring Apr 19, 2017, 07:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 19, 2017, 07:54 PM UTC

    We have been monitoring for a while. The load seems to have eased and we are not seeing any 502 errors being reported. We're going to close this incident and continue watching.