Ryver incident

Unable to login and/or system error

Notice Resolved View vendor source →

Ryver experienced a notice incident on February 1, 2018, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2018, 05:10 PM UTC
Resolved
Feb 01, 2018, 06:13 PM UTC
Duration
1h 2m
Detected by Pingoru
Feb 01, 2018, 05:10 PM UTC

Update timeline

  1. monitoring Feb 01, 2018, 05:10 PM UTC

    We had an issue with one of the web servers in our rotation this morning. Any users who hit that particular server were encountering errors, or unable to log into the app. Other users were fine. We have removed that server from our load balancer and the errors seem to have stopped. We are now working on bringing everything back to full capacity.

  2. resolved Feb 01, 2018, 06:13 PM UTC

    This incident has been resolved.