Ryver incident

Periodic service interruption

Minor Resolved View vendor source →

Ryver experienced a minor incident on December 15, 2021 affecting Chat Server and API and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 04:05 PM UTC
Resolved
Dec 15, 2021, 07:19 PM UTC
Duration
3h 14m
Detected by Pingoru
Dec 15, 2021, 04:05 PM UTC

Affected components

Chat ServerAPISignup Site

Update timeline

  1. investigating Dec 15, 2021, 04:05 PM UTC

    We are experiencing some rolling server outages during the current issues with some AWS Cloud Hosting regions. As servers become unavailable and fail over, there may be periods of overload causing some users to not be able to get into Ryver. We are investigating the ongoing situation.

  2. investigating Dec 15, 2021, 04:18 PM UTC

    Amazon is showing the network connectivity issues as resolved in one of our region, but still active in another. However, our servers all seem to be ok and accessible right now.

  3. monitoring Dec 15, 2021, 04:19 PM UTC

    We are continuing to monitor the situation and look over our logs.

  4. resolved Dec 15, 2021, 07:19 PM UTC

    This incident has been resolved.