Ryver experienced a notice incident on April 1, 2022 affecting Chat Server and API, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Chat ServerAPI
Update timeline
- investigating Apr 01, 2022, 12:35 AM UTC
We are currently investigating an issue with the Ryver Database cluster. If you are able to close your Ryver client while we investigate, we will post an update here when everything is back to normal.
- resolved Apr 01, 2022, 02:27 AM UTC
All systems appear to be operational again. However, we are unable to provide a reason for he outage at this time. We are working with Amazon in an attempt to understand why we were unable to access either our primary or backup DB servers for two hours. We will provide an additional update once we fully understand the cause of the problem.