Ryver incident

There was a DNS change by the provider that requires our address be re-propagated across the network.

Notice Resolved View vendor source →

Ryver experienced a notice incident on May 16, 2023 affecting Chat Server and API and 1 more component, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2023, 05:53 PM UTC
Resolved
May 19, 2023, 05:16 PM UTC
Duration
2d 23h
Detected by Pingoru
May 16, 2023, 05:53 PM UTC

Affected components

Chat ServerAPISignup SiteRyver.com Website

Update timeline

  1. investigating May 16, 2023, 05:53 PM UTC

    Some sites should come back online quickly. Others may take a longer period to propagate the new address. Users may see: "Something went wrong trying to open the organization. NAME NOT RESOLVED" or This Organization does not exist. Please try again'.

  2. monitoring May 17, 2023, 10:42 AM UTC

    DNS appears to have successfully propagated. Most users should be able to successfully access their Ryver Organizations.

  3. monitoring May 18, 2023, 10:44 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 19, 2023, 05:16 PM UTC

    Some users may still have issues until their DNS cache expires.