Ryver incident

Ryver - issues logging in

Notice Resolved View vendor source →

Ryver experienced a notice incident on June 7, 2023 affecting Chat Server and API and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2023, 01:43 AM UTC
Resolved
Jun 07, 2023, 03:06 AM UTC
Duration
1h 23m
Detected by Pingoru
Jun 07, 2023, 01:43 AM UTC

Affected components

Chat ServerAPISignup Site

Update timeline

  1. investigating Jun 07, 2023, 01:43 AM UTC

    Users are being logged out of Ryver and cannot log back in. Researching an excessive CPU utilization issue.

  2. monitoring Jun 07, 2023, 01:55 AM UTC

    The root cause was found and the offending service was restarted. We are monitoring the issue to ensure stability

  3. resolved Jun 07, 2023, 03:06 AM UTC

    The issue has been resolved