Ryver incident

Users receiving error message: 503 Service Temporarily Unavailable.

Notice Resolved View vendor source →

Ryver experienced a notice incident on July 11, 2024 affecting Chat Server and API, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2024, 05:15 PM UTC
Resolved
Jul 11, 2024, 08:23 PM UTC
Duration
3h 8m
Detected by Pingoru
Jul 11, 2024, 05:15 PM UTC

Affected components

Chat ServerAPI

Update timeline

  1. investigating Jul 11, 2024, 05:15 PM UTC

    We are currently investigating the root cause of this issue. The service should reset within 15 minutes.

  2. monitoring Jul 11, 2024, 05:45 PM UTC

    The service has reset and the all sites are functional. We will continue to monitor the situation until we are certain the sites are stable.

  3. monitoring Jul 11, 2024, 05:46 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 11, 2024, 08:23 PM UTC

    This incident has been resolved.