Rydoo incident

Slow processing of automated e-mails

Notice Resolved View vendor source →

Rydoo experienced a notice incident on December 1, 2022, lasting 2d 14h. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2022, 07:14 PM UTC
Resolved
Dec 04, 2022, 10:00 AM UTC
Duration
2d 14h
Detected by Pingoru
Dec 01, 2022, 07:14 PM UTC

Update timeline

  1. investigating Dec 01, 2022, 07:14 PM UTC

    We've recently noticed that e-mails have been processing slower than usual and a backlog of e-mails has been building up.

  2. monitoring Dec 02, 2022, 01:00 PM UTC

    A fix has been made, the backlog of e-mails is still being processed.

  3. resolved Dec 04, 2022, 02:19 PM UTC

    This incident has been resolved.