Rydoo incident

Degraded performance - receipt uploads via web

Minor Resolved View vendor source →

Rydoo experienced a minor incident on April 10, 2023 affecting Expense, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2023, 08:51 AM UTC
Resolved
Apr 10, 2023, 09:22 AM UTC
Duration
30m
Detected by Pingoru
Apr 10, 2023, 08:51 AM UTC

Affected components

Expense

Update timeline

  1. investigating Apr 10, 2023, 08:51 AM UTC

    We are currently experiencing some performance issues when uploading receipts via web - they can take a long time to show up in your account. Our team is actively working on a solution and we will provide updates as soon as we have more information. In the meantime you can still use receipt uploads via mobile.

  2. identified Apr 10, 2023, 09:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 10, 2023, 09:22 AM UTC

    This incident has been resolved.