Rydoo incident

Degraded performance

Major Resolved View vendor source →

Rydoo experienced a major incident on April 11, 2023, lasting 5h 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2023, 07:45 AM UTC
Resolved
Apr 11, 2023, 01:34 PM UTC
Duration
5h 48m
Detected by Pingoru
Apr 11, 2023, 07:45 AM UTC

Update timeline

  1. investigating Apr 11, 2023, 10:29 AM UTC

    We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

  2. identified Apr 11, 2023, 11:47 AM UTC

    The issue has been identified and a fix is rolling out.

  3. monitoring Apr 11, 2023, 12:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 11, 2023, 01:34 PM UTC

    This incident has been resolved.