Rydoo incident

Delivery of Emails Impacted

Notice Resolved View vendor source →

Rydoo experienced a notice incident on April 26, 2023 affecting Login/SSO and Expense and 1 more component, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2023, 07:12 AM UTC
Resolved
Apr 26, 2023, 09:22 AM UTC
Duration
2h 10m
Detected by Pingoru
Apr 26, 2023, 07:12 AM UTC

Affected components

Login/SSOExpenseMobileAPIIntegrationsInsights

Update timeline

  1. investigating Apr 26, 2023, 07:12 AM UTC

    Our e-mailing partner is experiencing performance issues in their outbound email delivery. Their technical teams are internally working to mitigate the impact at the earliest. We sincerely apologise for the inconvenience caused.

  2. investigating Apr 26, 2023, 07:22 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 26, 2023, 09:22 AM UTC

    The emails are processing effectively again.