Rydoo experienced a minor incident on May 30, 2023 affecting Expense and Mobile and 1 more component, lasting 20h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 30, 2023, 12:00 PM UTC
We are currently investigating an issue that resulted in degraded performance on both Web and Mobile. Our engineers are investigating the issue with the higher priority. We will inform you as soon as we have more information. Our sincere apologies for the inconvenience this may cause.
- monitoring May 30, 2023, 12:12 PM UTC
We have identified an issue on that was causing the degraded performance and our team was able to resolve it. Performance should be back to normal. Our team will continue to monitor the sitiuation.
- identified May 30, 2023, 05:50 PM UTC
Rydoo is currently down due to some urgent unscheduled maintenance. Our sincere apologies for the inconvenience this may cause. We will update you as soon as we have a timeline for when this maintenance will be completed.
- monitoring May 30, 2023, 06:27 PM UTC
Maintenance has been completed and Rydoo is fully operational again. We will keep monitoring the system for a while.
- resolved May 31, 2023, 08:17 AM UTC
This incident has been resolved.