Rydoo incident

Partial outage

Major Resolved View vendor source →

Rydoo experienced a major incident on July 20, 2023 affecting Expense and Mobile and 1 more component, lasting 19h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 08:15 PM UTC
Resolved
Jul 21, 2023, 04:00 PM UTC
Duration
19h 45m
Detected by Pingoru
Jul 20, 2023, 08:15 PM UTC

Affected components

ExpenseMobileAPI

Update timeline

  1. investigating Jul 21, 2023, 07:41 AM UTC

    We are experiencing a partial outage. Viewing expenses is impacted on the new web pages (app.rydoo.com) and on the mobile app. Adding/editing/approving expenses is impacted on all pages and the mobile app.

  2. monitoring Jul 21, 2023, 07:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2023, 07:24 AM UTC

    This incident has been resolved.