Rydoo incident

Issue with Approver/controller dashboards

Notice Resolved View vendor source →

Rydoo experienced a notice incident on October 19, 2023 affecting Expense, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 08:32 AM UTC
Resolved
Oct 19, 2023, 11:36 AM UTC
Duration
3h 4m
Detected by Pingoru
Oct 19, 2023, 08:32 AM UTC

Affected components

Expense

Update timeline

  1. identified Oct 19, 2023, 08:32 AM UTC

    We are currently experiencing some performance issues on our approver /controller dashboard pages. Our team has identified the issue and is actively working on a solution. We will provide updates as soon as we have more information.

  2. identified Oct 19, 2023, 08:42 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 19, 2023, 10:54 AM UTC

    A fix has been implemented and we're monitoring the situation.

  4. monitoring Oct 19, 2023, 11:35 AM UTC

    This issue is now resolved

  5. resolved Oct 19, 2023, 11:36 AM UTC

    This issue is now resolved