Rydoo incident

Partial outage with SFTP imports

Minor Resolved View vendor source →

Rydoo experienced a minor incident on October 18, 2023 affecting Integrations, lasting 1d 9h. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2023, 07:00 AM UTC
Resolved
Oct 19, 2023, 04:52 PM UTC
Duration
1d 9h
Detected by Pingoru
Oct 18, 2023, 07:00 AM UTC

Affected components

Integrations

Update timeline

  1. identified Oct 19, 2023, 03:27 PM UTC

    We are experiencing a partial outage with SFTP imports. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologise for the inconvenience.

  2. monitoring Oct 19, 2023, 03:36 PM UTC

    A fix has been implemented, all files will be processed in the coming hours.

  3. resolved Oct 19, 2023, 04:52 PM UTC

    This incident has been resolved!