Rydoo incident

Receipt images not displaying

Minor Resolved View vendor source →

Rydoo experienced a minor incident on April 1, 2025 affecting Expense, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2025, 09:27 AM UTC
Resolved
Apr 01, 2025, 01:06 PM UTC
Duration
3h 39m
Detected by Pingoru
Apr 01, 2025, 09:27 AM UTC

Affected components

Expense

Update timeline

  1. identified Apr 01, 2025, 09:27 AM UTC

    The receipt images are currently not being displayed, we'll keep you informed on any progress.

  2. identified Apr 01, 2025, 09:27 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 01, 2025, 09:55 AM UTC

    Receipt images are available again, but we'll continue monitoring. Any uploads that were done between 10:45 and 11:40 CET might need to be re-uploaded. Our apologies for any inconvenience.

  4. resolved Apr 01, 2025, 01:06 PM UTC

    This incident has been resolved.