Rybbon experienced a notice incident on October 28, 2021 affecting BHN Rewards Application - app.rybbon.net, lasting 10h 44m. The incident has been resolved; the full update timeline is below.
Affected components
BHN Rewards Application - app.rybbon.net
Update timeline
- identified Oct 28, 2021, 06:19 PM UTC
Our email service provider is experiencing email delivery issues at this moment. Emails sent from Rybbon platform are currently being queued at the email service provider. We are monitoring the situation closely with our provider, and is expecting to have a resolution soon. We will post an update once the issue is resolved.
- monitoring Oct 28, 2021, 10:48 PM UTC
Our email service provider has confirmed that the issue has been resolved. Emails in the backlog are getting cleared. We expect all emails to be delivered in the next few hours.
- resolved Oct 29, 2021, 05:03 AM UTC
This incident has been resolved.