Rybbon experienced a minor incident on December 7, 2021 affecting BHN Rewards API, lasting 6h 54m. The incident has been resolved; the full update timeline is below.
Affected components
BHN Rewards API
Update timeline
- monitoring Dec 07, 2021, 07:12 PM UTC
We are experiencing partial outage to our API service because of an outage with AWS in the US-East-1 region. We are actively monitoring this situation, and will post an update when the service is back to normal.
- monitoring Dec 07, 2021, 07:12 PM UTC
We are experiencing partial outage to our API service because of an outage with AWS in the US-East-1 region. We are actively monitoring this situation, and will post an update when the service is back to normal.
- monitoring Dec 07, 2021, 07:13 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 08, 2021, 02:06 AM UTC
This incident has been resolved.