Rybbon experienced a notice incident on October 6, 2022 affecting BHN Rewards Application - app.rybbon.net, lasting 6h 32m. The incident has been resolved; the full update timeline is below.
Affected components
BHN Rewards Application - app.rybbon.net
Update timeline
- investigating Oct 06, 2022, 08:03 PM UTC
We are currently experiencing issues with our application. Some of the application pages are not loading. This outage has not impacted Rybbon API. We are investigating the issue.
- investigating Oct 06, 2022, 08:11 PM UTC
We are continuing to investigate this issue.
- investigating Oct 06, 2022, 08:24 PM UTC
We have identified the root cause of the problem, and are working towards a resolution.
- identified Oct 06, 2022, 08:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 06, 2022, 08:49 PM UTC
A fix has been implemented and we are currently monitoring the application. All systems are currently up and running.
- resolved Oct 07, 2022, 02:35 AM UTC
This incident has been resolved.