RWX incident

Investigating reports of partial outage

Major Resolved View vendor source →

RWX experienced a major incident on December 5, 2022 affecting Captain, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 08:10 PM UTC
Resolved
Dec 05, 2022, 10:06 PM UTC
Duration
1h 55m
Detected by Pingoru
Dec 05, 2022, 08:10 PM UTC

Affected components

Captain

Update timeline

  1. investigating Dec 05, 2022, 08:10 PM UTC

    We're receiving reports that connectivity to Captain is failing intermittently. We believe the issue is with an underlying infrastructure provider but our engineers are continuing to look into the issue.

  2. resolved Dec 05, 2022, 10:06 PM UTC

    The issue with our infrastructure provider has been resolved.