Ruvna incident

Visitor Background Checks

Minor Resolved View vendor source →

Ruvna experienced a minor incident on November 10, 2025 affecting Ruvna Web App and Visitor Background Checks, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 02:02 PM UTC
Resolved
Nov 10, 2025, 03:36 PM UTC
Duration
1h 34m
Detected by Pingoru
Nov 10, 2025, 02:02 PM UTC

Affected components

Ruvna Web AppVisitor Background Checks

Update timeline

  1. investigating Nov 10, 2025, 02:02 PM UTC

    We are investigating an issue impacting the successful execution of Background Checks in Visitor Management.

  2. monitoring Nov 10, 2025, 02:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 10, 2025, 02:43 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Nov 10, 2025, 03:13 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 10, 2025, 03:36 PM UTC

    This incident has been resolved.